Massachusetts Gaming Commission launching confidential tip line

BOSTON – If you see something that looks off inside a casino or slots parlor, the Massachusetts Gaming Commission wants you to say something.

The commission, which regulates the state’s burgeoning gambling industry, has launched a confidential tip line for potential violations of the state’s gambling law: 1-844-303-TIPS (8477).

The commission’s Investigations and Enforcement Bureau (IEB) is asking gambling patrons and employees to send in tips if they see or have concerns about unethical behavior or suspected violations of the 2011 expanded gambling law. One example is if they see someone under the age of 18 who is gambling, or a machine not making proper payouts.

Signs calling for a “Fair Deal” and measuring 12 inches by 18 inches will be placed in the employees’ area of Plainridge Park Casino, as well as in the gaming area inside.

“Regulatory compliance is critical to the public’s confidence in the Massachusetts gaming industry,” the signs say. “Ensuring that all gaming activity is fair and ethical requires your assistance.”

Employees or gambling patrons have long had the option of reporting violations to the Massachusetts Gaming Commission’s website, but the agency is re-branding the effort and coupling it the tip line under “Fair Deal.”


“In keeping with MGC’s overarching approach to gaming regulation, public participation in MGC’s efforts is vital. A tip program provides the public with an organized and specific method to directly contact the IEB with any potential concerns or personal knowledge of unethical or noncompliant gaming activity,” Karen Wells, IEB director, said in a statement.

The FBI launched its own tip line in 2014, say it is focused on public corruption but acknowledging the move was driven in part by the expanded gambling industry’s arrival in Massachusetts.

The FBI’s tip line is at1-844-NOBRIBE (1-844-662-7423). The online option is

The Gaming Commission has so far handed out the slots license to Plainridge in Plainville and casino licenses to MGM Springfield and Wynn Everett.

Plainridge opened in June 2015, while the casinos planned for Springfield and Everett are expected to open sometime in 2018.

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